FAQ

Why should I sign up?

ReferMyBiz allows you to refer outstanding services to your friends.
As a reward you and the friend you have referred will earn cash for successful referrals.

Do I need to download the ReferMyBiz mobile app?

Our web version and the mobile application share the same features and your login credentials will be valid for both options.
We strongly recommend to download our iPhone or Android app via your phone’s App store for easy access to your referrals and the ability to send a referral to your friends ‘on the spot’ whenever you experience an outstanding service.

How do I get an invitation code to sign up?

You can get an invitation code from any existing ReferMyBiz user. If you click on the link of the invite, the code should automatically be considered in the sign up mask. Alternatively you can manually type in the string of alphanumeric characters which you can find in the body of the referral message.

Will the person I refer also benefit from my referral?

Yes, the person you refer will benefit twice from your referral:
a, by getting an honest recommendation for an outstanding service
b, by also earning a cash reward

What is a "successful referral"?

A 'successful referral' means a person, which you have referred to a participating business, uses the specified service and presents the unique referral code/QR code via the mobile app or email to the business.

What is my reward for a successful referral?

The rewards are specified by the participating businesses. You can see the particular amounts on the profile pages of the merchants.

Can I redeem a referral first and sign up later?

Yes. When you redeem the referral before you have signed up, the business will ask you for your email address. Just use the same email address when you sign up at ReferMyBiz and the successful referral will automatically show up in your dashboard.

How many referrals can I send?

You can send 5 referrals per day to your first degree connections and friends. You also may send another 15 referrals to your fiends over social media.
The number of referrals that you can send to 2nd degree connections is limited to 2 per week.

What does the balance status on my "Dashboard" mean?

The status on your "Dashboard" means the following:
Pending: Amount of outstanding potential rewards, which have not been approved as 'successful' by the referred business.
Rewarded: Amount of approved and funded rewards, which can be redeemed.

How will I receive my money and how long will it take?

Upon accumulating a minimum reward balance of $25.00 in your ReferMyBiz account, you can request to cash out. We will transfer the amount via Paypal or cut you a cheque (minimum for cheque: $200).
The transfer of the payment usually takes less than 4 weeks, but can take up to 60 days.

What does the balance status on my "Dashboard" mean?

The status on your "Dashboard" means the following: Pending: Amount of outstanding potential rewards, which have not been approved as 'successful' by the referred business.
Credited: Amount of outstanding rewards, which have been approved as 'successful' but not yet funded by the referred business.
Rewarded: Amount of approved and funded rewards, which can be redeemed.

What should I do if my referral was successful but it doesn't show up on my "Dashboard"?

If the successful referral doesn't show up on your dashboard 30 days after the transaction took place, please file a claim via the ReferMyBiz resolution center including the proof of payment.
We will then contact the merchant on your behalf to address the issue.
For more information, please also consult our Terms & Privacy Policy.

Why should I sign up as a business?

ReferMyBiz is an effective and cost efficient marketing tool.
Unlike with traditional advertising, you are able to target "Type A" customers, the ones that reward outstanding services with loyalty and repeated business.
By rewarding successful referrals, you encourage your happy customers to speak positively about your brand.
ReferMyBiz allows merchants to take advantage of easy and standardized referral processes, which guarantee a maximum exposure at minimal administrative efforts.
Learn more about why referrals are the most effective marketing tool here.

Do I need to pay for leads? When do I need to pay the reward?

At ReferMyBiz all referral leads are free of charge and can be tracked in your dashboard.
You are only obligated to pay your specified reward when you win a new paying customer who has been referred via the ReferMyBiz platform and shows his/her referral code at the time of your business transaction.

How much money should I reward for a successful referral?

The amount you reward for a successful referral is entirely at your discretion.
Of course, the higher the amount you select, the more likely you will encourage your customers to refer your business to their network.
The rewarded amount will automatically be split 50:50 among the referrer and the referee.

How can I promote my participation at ReferMyBiz?

We encourage you to integrate our "R" button on your webpage to indicate to your visitors that you are rewarding referrals. The "R" button is of course free of cost for you.
You can download your personalized "R" button HTML snippet, which links to your business profile, by clicking on the "R Button" link on your dashboard. The generated code can be copied and added into the HTML of your website. If you need any help with the implementation, please just contact us.
We also gladly send you our "R" sticker for your business front door. Simply send us a quick message at info@ReferMyBiz.com. The sticker is of course free of charge.
Please feel free to share your free ReferMyBiz web profile via social media or include it in your email signature.

What is my risk?

Becoming a member of the growing ReferMyBiz community is risk free.
Unlike with traditional advertising, costs only occur when you have won a new customer. The amount you are willing to reward for winning a new paying customer is set at your sole discretion.
Per our Terms & Privacy Policy every user can only be successfully referred once to your business.

How do I approve a referral?

Every referral generates an unique code which gets mailed out to the referee (in both forms of Plain and QR codes).
To approve a referral, you only have to scan the barcode with our free “ReferMyBiz” mobile app, which can be downloaded in the Itunes or Google Play app stores.
The app will show you a complete summary of the transaction for approval. Once you approve the transaction, the referral is marked as “successful” and the referral amount gets credited to the user's ReferMyBiz account.

How do I pay the reward? Is the payment secure?

You only have to pay for successful referrals.
The reward and the processing fees will be charged to the credit card you provided during the sign up process or prior to processing your first referral.
ReferMyBiz doesn’t store any customer financial data on our servers. The security of the payment process is guaranteed by our payment processing partner "Stripe", which processes payments for more than 100,000 businesses incl. BestBuy, Target and Adidas.

What are the associated fees?

ReferMyBiz charges a 10% processing fee for successful referrals. The minimum fee is only $5.00.

Example:
If you decide to reward a referral with $50 and the referral results in winning a customer, your total invoiced amount (before sales tax) will be:

$50 (of which $25 automatically go to the referee and $25 to the referrer)
+ $5 (Processing fee)
= $55 + sales tax